I am a disabled veteran who may have to implement crutches and this was extremely tricky for me. I'd specially booked a flight that only experienced one particular cease to make certain I might be capable of make the vacation.
There’s absolutely nothing like obtaining AA personnel acquire about gate 46 terminal d on Sunday, November three. Is that this their breakroom? Six guys for an hour or so And that i see that various are “chiefs†about the uniform patch. I’m so glad I paid out to listen to Felix and Guerillmo yell and chuckle for an hour
We will also be sorry that you weren't satisfied with the complimentary voucher that we offered. Nonetheless, the voucher was intended to Express goodwill and to produce amends in a way for that inadequate service you reported. It signifies an sum we feel to get honest and realistic.
At sign in for flight 2356 my bag was viewed by staff as outsized. Positioned in size Verify & was 1 inch to tall . My gripe- my partner with similar bag was not ( diff colour) requested to sizing Test. noticed quite a few clearly much too tall luggage past Verify pt. your losing $.
Many people learned from your passengers that were waiting for our aircraft to arrive for their return to Miami that as we camped in Miami, they were returned to resort rooms and presented with evening meal and breakfast at no expense! We assume payment equivalent in benefit for housing and meals to that you choose to presented on the passengers that had to stay in Roatan as a result of mechanical problems with our flight.
I not merely needed to waste $fifty in baggage expenses, but I experienced Awful landing by your pilots, very crowded and small planes, rude flight attendants, and full imbeciles that dealt with my baggage since they Evidently were being illiterate and will not study “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
Seeking to change a reservation day for the final 3 days/nights. Every agent We have now gotten has both transferred us away from our phone generating One more hrs wait around or has hung up on our get in touch with.
I was a passenger on yor flight AA2016 away from Phil. airport on four/9/sixteen and return flight AA1755 away from Atl. airport back again to Phila. on four/10. My ticket was for an aisle seat with wheelchair guidance thanks to my handicap. About the flight out of Phila., I'd an aisle seat. The young Woman occupying the window seat was so massive she couldn’t fasten her seatbelt. She instantly fell asleep and started snoring loudly which continued for the entire flight. About the flight back, I'd my boarding pass was for a regular seat. I tried to vary seats in the kiosk , as it indicated there have been additional seats in the key cabin region without having accomplishment. My son and daughter-in-regulation had been denied gate passes to help this post me get right down to the plane along with the ticket agent was genuinely uncomfortable. I tried to upgrade in the boarding desk, then young man indicated my ticketwas for handicap in his Laptop, he explained the cabin seats ended up offered and attempted to up grade me but without the need of accomplishment. Once i obtained back again into Phila., I waited Virtually 40 minutes to acquire from the aircraft to baggage. This was the most humiliating and demeaning encounter I've at any time experienced. When the wheelchair lastly arrived, the girl started complaining about having to drive me. She couldn’t obtain the wheelchair up the elevation.
be there? And then NO spot for them to stay til morning!! I hope there is some payment for me in this situation. I used to be very unhappy Along with the way American Airlines managed my flight.
.Stephanie,a supervisor was pretty impolite and one other agent explained to me ifI wanted to go t oMonterey previously I should really have a taxi.the agent did not gave me the seats that special assistant experienced presented me on account of my disability Ifound immediately after my 3rd attempt Darlene
I also want to touch upon the excellent service AA features to your handicapped. I am eighty four yrs previous and now require wheelchair guidance to receive around inside the airports. I had been surprised and delighted at the aid I acquired, as well as in the attitudes from the people who assisted me Using the wheelchair assist, and in addition the motorists of your handicap carts in Charlotte airport. They were all so helpful and really helpful as well.
The website would not work. Whatsoever tab I choose on the location doesn’t do the job. I wanted to Test the position of my flight and possibly e-book One more one particular but nothing functions.
When we completed dealing with Immigration and Customs and baggage and we experienced Wonderful issue finding the 1 AA Customer Service one who was really challenging to contend with concerning the arrangements to the evening and future morning. We acquired that there were no lodge rooms out there. At eleven.forty five pm he eventually gave us a voucher with the 9AM flight the subsequent morning along with a $twelve voucher for foodstuff.
I thought there to become a policy for overweight people. I had been up from the window all the journey.I paid for my seat but mainly because it turned out I actually didn’t have a person. While using the Aged Piedmont even now traveling wondering American would do improved, unsatisfied all around.